Customer experience
26 Threads
In 1999, a reporter confronted Bezos: “Is customer-obsession profitable?” Bezos made him regret those words. Here’s his customer-first method to build products (& how to use it)...
Do you focus on building your site with your customers in mind? LTV starts with a rockstar customer experience and that's why we heavily tested things like our navigation menu....
94% of people seem to misunderstand personal branding I've spent 2,160 hours studying the best ways for leverage (to boost your account exposure with authenictiy):
OK let's try this again, ordering a nothing burger from McDonalds. this time nothing else in the order. will they cancel it? deliver an empty bag? i am doing this so you don't hav...
Do you know how to get consistent clients? I'll let you in on a secret...
Jeff Bezos said: “Focus obsessively on the customer” Here’s the framework I use to be like Bezos and build loyal customers (you can steal this): https://t.co/IEGTmZL6T1
This customer journey model helped us scale two brands into the 9s by empathizing with our customer's experience. It's hard to objectively review your business, this allows for str...
I’ve spent $6 million on google ads and turned into over $50 million in revenue. I’m putting the most important notes from my playbook in this thread. Hope this helps.
Amazon used 1,000s of strategies to grow to $1.7 TRILLION But they all had 1 thing in common: The customer. Steal their strategy to make customers line up to pay you: https://t....
The purpose of your business is to build your dream, not a prison Unfortunately, most of you built a cage Here are the top 4 things to break those chains https://t.co/Xh5bkgFWvv
I've run more than 200 customer interviews. The most important ingredient? Great questions. 22 questions you should be asking your customers:
Tell us a true story from your life that sounds made up.
7 quotes from Jeff Bezos on how to build a better business: https://t.co/3k12SLhPWQ
10 documentaries every marketer must watch:
Welcome to the ice cream store. When the ice cream is fresh, cold and flavorful the lids only open for special guys with an ice cream pass until such time as the ice cream begins...
10 Questions You Should Ask Your Customers To Be More Empathetic:
If you don’t know who your competitors are... you’re f#cked Yet so many businesses get this all wrong Here’s why:
[BRAND OWNERS] steal our survey template to understand your customers: > biggest pain points > motivation > beliefs > desires AND build your custom conversion formula based on t...
The importance of a truly incredible product/service cannot be underestimated. Word of mouth moves 1000x faster than ever before.
Marketing is simple, but you're complicating it. Forget tactics. Focus on customers and what they want. This thread will help you to read your customer's mind: https://t.co/4sW...
Web2 companies start with product. Web3 companies start with community. Why building community first is a powerful strategy: 🧵👇
You can’t teach entrepreneurship. you need to have the desire. https://t.co/I7EJG0aWqt
Signs to know you have entered an overpriced restaurant.
Stop. Building. Rapport. 'Build rapport' is at the heart of #communication skills training and #CX It's obviously good to have good conversations, but what does ‘building rappo...
